Privacy Policy Introduction for DeliveryTiger Courier Services

Effective date: July 20, 2019

Welcome to DeliveryTiger Limited Courier Services, where your trust and satisfaction are paramount. This Privacy Policy serves as our commitment to transparency, outlining the principles and practices governing the collection, usage, and protection of your personal information. As a valued customer of DeliveryTiger Courier Services, understanding how your data is handled is fundamental to our relationship.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Our Commitment to Your Privacy:

At DeliveryTiger Courier Services, we hold the privacy and security of your personal information in the highest regard. We recognize the importance of safeguarding your data and ensuring that your experience with our courier services is not only efficient but also secure and trustworthy.

Information That We Collect:

To tailor our services to your needs and provide a seamless experience, we collect various types of information. This includes your contact details, such as:

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

Usage Data

When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data ("Usage Data").

Information Collected while Using the Application

While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:

We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company's servers and/or a Service Provider's server or it may be simply stored on Your device.

You can enable or disable access to this information at any time, through Your Device settings.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Use of Data

We employ various methods to collect information, primarily through direct interactions with you. When you book a shipment or reach out to our customer support, you provide valuable information that enables us to meet your shipping needs effectively. Furthermore, our digital platforms, including our website and mobile applications, may utilize cookies and similar technologies to enhance your user experience and gather data for analytical purposes. We also collect

Utilization of Your Information:

The information we collect serves specific and essential purposes:

Delivery Services: Your details facilitate the seamless processing, routing, and delivery of your packages.
Customer Support: We use your information to provide assistance, address inquiries, and resolve concerns promptly.
Service Enhancement: Analyzing trends and collecting feedback enables us to continually improve our services, ensuring they align with your evolving needs.

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Bangladesh and choose to provide information to us, please note that we transfer the data, including Personal Data, to Bangladesh and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Delivery Tiger will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

Delivery Tiger may disclose your Personal Data in the good faith belief that such action is necessary to:

Ensuring the Security of Your Data:

Security is paramount in our data handling practices. We have implemented rigorous measures to safeguard your information from unauthorized access, disclosure, alteration, and destruction. Our commitment is to maintain the confidentiality and integrity of the data you entrust to us.

Sharing Information Responsibly:

While we may share information with trusted third-party service providers to fulfill our services, we do so only to the extent necessary. Rest assured, we do not sell or rent your personal information to third parties for marketing purposes.

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Payment Information Privacy Policy

At DeliveryTiger Limited, we are committed to protecting the privacy and security of your payment information. This Privacy Policy explains how we collect, use, and safeguard payment details both for our own payment system and when utilizing third-party payment processors.

For more information Please check this link Payment Policy Details.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Adaptations and Updates:

This Privacy Policy is a living document that evolves with the dynamic nature of our services and regulatory landscape. Any updates will be communicated transparently through our website and other appropriate channels.

Connect With Us:

Your privacy matters, and we are here to address any questions, concerns, or requests you may have. Feel free to reach out to our dedicated team at support@deliverytiger.com.bd for personalized assistance. Thank you for choosing DeliveryTiger Courier Services. We appreciate your trust and look forward to serving you with the utmost care and integrity.

If you have any questions about this Privacy Policy, please contact us: